INTERNET

Complimentary internet is available in your room and in our public areas.Please select “GunesWifi” to connect .The password needed for connection is written on a card next to tv remote control.

EXTENSION NUMBERS IN HOTEL

Please dial “0” for all your requests.

ROOM TO ROOM CALLS

Please dial room number you wish to call for 4 digits room numbers.If the room you wish to call has 2 digits then you need to prefix 10 for room numbers starting with 1 and 20 for room numbers starting with 2.

LOCAL AND LONG DISTANCE CALLS

Please dial “9” to get an outside line followed by the number you wish to dial.Please dial “9” for local “90” for national “900” for international calls. Please note that all outgoing calls will be charged and the charges will be directly applied to your room folio/account.

NEPTUN RESTAURANT

This restaurant also includes a welcoming winter garden terrace, maxi screen TV and 120 seats. Open buffet breakfast starts at 7.00 am to 10.30 am. Lunch starts at 12.00 o’clock till 3.00 pm.

VENUS RESTAURANT

The à la carte menu in the Venus Restaurant offers the best dishes of Turkish and international cuisine, accompanied by a careful selection of wines, in a romantic, sophisticated and extremely welcoming environment.With the close situation to ‘Historic City’, the restaurant has 120 seats, is open from 19.00 to 23.00

YILDIZ BAR

A pleasant evening always begins after a delicious cocktail, served at the table of a comfortable bar while enjoying a moment of relaxation after a hard day at work. Open: 4:00 PM – midnight

Please click following link to see the menu.

GUNES HEALTH CLUB

Opening hours 11:00 AM 09 PM. Please call Reception to take your appointment by dialing “0”

Please click following link to see the offered massages.

AIR CONDITIONING/HEATER

Hotel rooms are cooled and heated with central cooling and heating system. It can be individually adjusted according to your comfort by the control unit on the wall.

BANQUETS,CONFERENCES AND MEETINGS

Equipped with the best in modern technology, the capacity of these rooms ranges from 40 to 250 seats. Meeting rooms may also be split into two or three sections by using special mobile dividers. Every event is backed up by catering service from the hotel’s two restaurants.

BREAKFAST

Open buffet breakfast served in Neptun Restaurant starting at 7.00 am to 10.30 am.

CHECK OUT TIME

Check out time is 12.00 o’clock, noon.Please contact Reception if you want to extend your stay.

CREDIT CARDS

Following credit cards are accepted: Visa, Eurocard, Acces, Mastercard. Diners Club. Personal cheques are not accepted

LAUNDRY

At your service everyday except Sundays. Same Day delivery if collected before 10.00 am. Please use the lists and bags in your make-up desk.

Please click following link to see the laundry and dry cleaning price lists.

VALUABLES AND SAFE DEPOSIT BOXES

The Hotel is not responsible for the valuables left in the room Safe deposit boxes are available in your wardrope.

Please click following link to see the safe box instructions.

WAKE UP CALL

Please call our wake up service on ext. “0”.

FOR YOUR PROTECTION PLEASE READ THIS SAFETY AND SECURITY INFORMATION

FOR YOUR SAFETY PLEASE PLAN AHEAD

In case of fire smoke may reduce visibility.

• Determine the locations of the nearest fire alarm and fire extinguishing equipment.
• The escape route is displayed on the back of your room door
• Keep room key readily available.

IF YOU DETECT A FIRE

Try to remain calm.

• Immediately call reception on ext.”0”
• Break the nearest alarm call point.
• Go to nearest fire exit.
• Take room key and close the door.
• Do not use elevators.

ON HEARING THE FIRE ALARM

• Open the door slightly.

IF FIRE AND SMOKE CONDITIONS ARE REASONABLE

• Take your room key
• Close the door behind you.
• Walk or crawl to an exit.
• Do not use elevators.

IF CONDITIONS REQUIRE YOU STAY IN GUEST ROOM

• For extinguishing and wetting purposes, fill bathtub or other containers with water.
• Prevent fumes from entering your through vents and openings and under doors by sealing them with wet cloths.
• Inform Hotel operator of your location on ext. “0’ If there is smoke in the room.
• Stay low and hold a wet cloth in front of your mouth.

SECURITY

• Safeguard your room key as you would your residence key.
• If room key is lost or stolen, report to Front Desk immediately.
• Double lock your door from the inside while occupying room.
• Be sure guest room door is locked before retiring or when leaving Hotel room.
• Never admit repairmen without checking. Never admit persons with unsolicited deliveries.
• The Hotel is not responsible for the valuables left in the room Safe deposit boxes are available in your wardrope.
• Do not leave luggage unattended when checking out.
• Deposit room key with Reception when checking out. Do not leave key in your room.
• It you notice anything of suspicious or alarming nature, or need of any special assistance, please contact the hotel operator on ext. “0‘